Privacy
Privacy policy
What this website collects, why, and what happens to it. Prepared in accordance with the Australian Privacy Principles.
Trivarone is a sole trader business based in Brisbane, Australia, owned and operated by Pradeep Anandraj. ABN 65 502 768 472.
What is collected
If you use the contact form, I collect your name, email address, business name, how you would like me to reply, and what you write in the message.
If you ask for an AI Search Snapshot, I collect your practice name, website address, the service you offer, your suburb, your email address and how you would like to hear back. Your name and a note are optional.
I collect a phone number only if you give me one, and I use it only to reply to your request.
If you email or telephone directly, Trivarone holds whatever you choose to provide.
Nothing on this website requires you to create an account, and no payment information is collected here.
Information collected automatically
Like most websites, this one records technical information when a page is requested: the pages viewed, the approximate location, the browser and device used, and the site you arrived from.
Trivarone uses Microsoft Clarity to understand how visitors use the site. Clarity records page interactions, which can include mouse movement, scrolling and clicks, and produces anonymised session recordings and heatmaps. It masks form fields and does not capture what you type into them. Microsoft states that this information is not used to train its models.
I also use Google Analytics. It uses cookies to count visits and show me which pages are read.
Why it is collected
To respond to your enquiry. To carry out work you have asked for. To understand which parts of the site are useful and which are not.
Nothing collected here is used for advertising, and nothing is sold.
Who else sees it
These services run this website. Each is based in the United States, so your information goes there.
- Formspree receives what you type into a form here, keeps a copy, and emails it to me.
- Cloudflare hosts this website and keeps server logs.
- Google Analytics counts visits and shows me which pages are read.
- Microsoft Clarity shows me how visitors move through the site.
To do the work, I also use ordinary business software: email, a record of the people I am working with, AI tools that help me write and transcribe, and video calls on a service such as Zoom or Google Meet. Some of these providers store information outside Australia. If I want to record a call so it can be transcribed, I tell you before the call starts, and you can say no.
I do not sell personal information. I share it only with the services described on this page.
How long it is kept
Enquiries are kept while the conversation is active, and for a reasonable period afterwards in case you get back in touch. Contact records are kept while the relationship continues. Clarity session data is retained for 90 days.
Access, correction and deletion
You may ask what Trivarone holds about you, ask for it to be corrected, or ask for it to be deleted. Email pradeep@trivarone.com.au and you will have a reply within five working days.
Complaints
If you have a concern about how your information has been handled, email pradeep@trivarone.com.au and it will be looked into properly. You can also raise privacy concerns with the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
If this policy changes, the date at the top changes with it.
Any questions about this, just ask.
If anything here is unclear, or you would like to know exactly what is held about you, send an email and you will get a straight answer.